what is the important points of business communication?

Communication is the process of conveying the information
and meaning. We spend 75 percent of our time communicating to people. It is of integral
importance in business. It can be of two types: Oral communication and Written
communication. The former includes face to face, meeting, presentation and telephone
whereas the latter includes memo, letter, report, bulletin board, poster and
newsletter.

Before begining any business communication,
plan your message. Decide each of the following point so that the final message that is
transmitted is cohorent.

* What is the goal of the
message?

*Who should recieve the
message?

*How will you send the
message?

*When and where will the message be
transmitted?

In the oral communication there is a sender, a
reciever and generally feedback about the message transmitted. Follow the following
points:

*Develop
rapport.

*State your communication
objective

*Transmit your
message

*Check the recievers
understanding

*Get a commitment an
followup

In written communication, be organized, set
objectives, do not write to impress, edit and rewrite where
necessary.

As a reciever of the message during business
communication, it is important to listen, analyze and check the
understanding.

The key to business success is clear and
open communication of expectations.